Frequently Asked Questions

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What is Wireless Netvision?
 
Wireless Netvision is an always-on High Speed Internet Connection Service brought to you by EJB Technologies.
Are you reselling another companies service?
 
No, We own, deployed and maintain the network which provides this service. We are not reselling someone else's network. 
 How fast is Wireless Netvision?
 
Speeds range from 144Kb to 1.5Mb per second. Speeds vary based on signal strength and general Internet congestion. When you purchase Wireless Netvision service at a specific speed you are purchasing a "Maximum Information Rate" this is the rate that your connection can burst to while sending and receiving data.
Do you guarantee download and upload speeds?
 
Although we wish we could guarantee actual download and upload speeds, because of many different variables, we cannot guarantee that your speeds will always achieve the maximum speed that you purchase. For instance if you buy a 512Kb/512Kb circuit actual speeds will vary. This is based on the server that you connect to, what speeds that server has going to it, how busy it is, what Internet routes are involved and any other general Internet congestion.
How much does this service cost?
 
Wireless Netvision service rates for businesses start at $99 per month. Installation prices vary based on equipment needed at your location, please call for quotes or visit our pricing page. 

How many computers can I connect to the service?
 
Wireless Netvision is priced by the connection speed and security level desired. You may connect as many computers as you would like to your connection. Additional computers will require a hub, switch or router that supports Network Address Translation (NAT) we provide a single static IP address per connection. You may purchase additional IP address if you require more than one static IP address.  
Do I need a firewall?

We strongly recommend a firewall and up to date virus protection for any connection that is on the Internet. With the recent development of new viruses and attacks on both home and business computers. We consider a firewall and virus protection as a minimum requirement for all users. 

We offer a router with a built in firewall if you do not have one already installed at your location.
Do you provide e-mail services with Wireless Netvision?
 
Yes, we provide e-mail services for both business and residential customers. Our e-mail system supports both web based access and e-mail client software such as Outlook and Eudora. 
How do I sign up for Wireless Netvision?
 
Contact our offices, we will check your location to make sure your in our coverage area. 

Next we will discuss the service with you and quote you a price. If you do not need any additional services the price will be our stand pricing listed on this site. 

Next we will schedule an installation date, when we arrive to install your service we will confirm the link to our network before we attach the equipment to your home or office building. If the link is acceptable we will continue the installation. If for some reason we are not able to obtain the link to our network we will not be able to complete the installation and you will not be charged.

After the link has been confirmed the antenna is mounted on your roof and a thin cable is run in to your home or office. We install the digital interface unit and confirm the connection to the network.

After the Digital Interface Unit is installed and tested we provide you with instruction to configure your computer to connect to the new service.